High confidence

    Sierra revenue is $100.0M in annual recurring revenue.

    Sierra helps businesses build better, more human customer experiences with AI. This page estimates Sierra's revenue, customers, growth, and unit economics from public traffic and pricing data — an estimated ~$100M ARR for the late-stage customer support company, based in San Francisco, CA.

    Stage
    Series D+
    Founded
    HQ
    San Francisco, CA
    Funding raised
    $1585M
    Annual recurring revenueReported
    $100.0M
    Model range $85.0M$115.0M
    $85.0M low$115.0M high
    Est. MRR
    $8.3M
    Reported by TechCrunch - $100M ARR Nov 2025 (later $150M), 2026
    Revenue & growth

    Where Sierra's $8.3M of monthly revenue moves

    Modeled monthly-recurring-revenue movement — the new, expansion and reactivation revenue added against the contraction and churn lost.

    MRR movementlast full month
    New+$27K
    Expansion+$121K
    Reactivation+$25K
    Contraction-$17K
    Churned-$44K
    Net new+$112K
    Net new MRR
    +$112K

    Added revenue is running ahead of what's lost.

    Quick ratiohealthy > 4.0
    2.4

    Every $1 lost is offset by ~$2.4 gained.

    Web trafficdeclining
    299K+/mo
    Organic39%
    Direct41%
    Referral9%
    Paid1%
    Social9%
    Conversion funnel
    Visitor → signup
    benchmark 2%
    2%
    Visitor → paid
    benchmark 0.2%
    0.3%
    Traffic quality
    0.8%
    from AI assistants & answer engines
    80%
    organic / non-paid demand

    Source: SimilarWeb, Q2 2026

    What you can do with Sierra's estimate

    See it on your data

    Run this analysis on Sierra's real Stripe

    This page is modeled from public signals. Connect Stripe, read-only, and every figure becomes exact — with the actual account names behind each finding.

    See this on your own Stripe No credit card · 3-min setup
    Under the hood

    How we estimate this — and what we don't claim

    Public signals, published peer benchmarks, a fitted model, and an honest range with a confidence tier. Reported figures override the model as Verified.

    Metrics vs. benchmark

    How Sierra compares to same-stage SaaS peers

    Each estimated metric is placed at its percentile against same-stage peers. The dot is Sierra; the tick is the peer median.

    Customer churnP95 · top 5%
    1.3%
    peer median3%

    Low churn for its stage — customers stick.

    Gross MRR churnP95 · top 5%
    0.5%
    peer median1.2%

    Little revenue lost to downgrades and cancels.

    Net MRR churnP94 · top 6%
    -1%
    peer median0.3%

    Expansion outweighs losses — negative net churn.

    Gross revenue retentionP51 · top 49%
    91.6%
    peer median89%

    Retains revenue near the peer median.

    Net revenue retentionP53 · top 47%
    113.3%
    peer median106%

    Accounts grow — revenue rises even without new sales.

    MoM growthP5
    0.3%
    peer median4%

    Growing slower than the typical peer.

    Customers & unit economics

    Roughly 21K+ accounts, 21K+ of them paying

    Total accounts
    21K+
    free + paying, estimated
    Paying customers
    21K+
    at ~$400/mo each
    Blended ARPU
    $400
    per paying account / mo
    Customer LTV
    $30K
    lifetime value, modeled
    Processing fees
    2.9%
    ~$242K/mo on payments
    Net cash flow
    $8.1M
    MRR less processing, /mo
    Est. ARR / customer
    $5K
    annual revenue per account
    Pricing & plan mix

    Sierra's published pricing

    Custom / contact sales

    Sierra doesn't publish prices — it's sold through sales teams on a custom-quote basis. We estimate its blended ARPU from category norms.

    Est. blended ARPU
    $400/mo
    Business health

    How healthy is Sierra's business?

    64/ 100
    Watch

    Solid fundamentals with one or two areas worth watching.

    MoM 0.3%Weak24
    NRR 113%Strong96
    Quick ratio 2.4Fair60
    CLV $30.1KStrong83
    What the agents would find

    North Metric's agents found an estimated
    $279K/mo in opportunities for Sierra

    And that's from public signals alone. Connect Stripe and every finding below carries the actual account names.

    Protect$75K
    Churn Radar$50K/mo
    Accounts with declining usage
    Usage-decline cohort flagged from engagement signals.
    Whale Alert$25K/mo
    Revenue concentration in top accounts
    Top accounts represent an outsized share of MRR.
    Recover$29K
    Payment Recovery$16K/mo
    Failed charges in retry window
    ~5.5% of charges fail; smart-retry addressable.
    Win-Back Engine$13K/mo
    Recently churned, high re-engage odds
    Recent churned logos with strong prior engagement.
    Expand$175K
    Upgrade Finder$100K/mo
    Power users on lower tiers
    Feature usage exceeds current plan limits.
    Trial Closer$50K/mo
    Engaged trials nearing decision
    High-activation trials in the conversion window.
    Pricing Power$25K/mo
    ASP trails ARPU
    In-app upgrade prompts could lift realized price.
    Protect. Recover. Expand. your revenue.

    If we can find this from the outside, imagine what we'd find in your Stripe.

    Connect once, read-only. Your first nightly report — priced in dollars, with customer names — lands in the morning.

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    How much does Sierra make? Common questions

    How much revenue does Sierra make?

    Sierra's revenue has been reported at $100.0M (2026). Sierra is private; this page pairs that reported figure with a full estimated breakdown.

    What is Sierra's ARR?

    Our estimate puts Sierra's ARR near $100.0M (~$8.3M/mo MRR).

    How many customers does Sierra have?

    We estimate roughly 21K+ paying customers, based on estimated revenue of $100.0M at about $400/mo per account.

    Is Sierra growing?

    Sierra's web traffic is currently declining, and we estimate revenue growth around 0.3% per month with net revenue retention near 113.3%.

    How much does Sierra cost?

    Sierra doesn't publish pricing — it's sold via sales teams on a custom-quote basis.

    Is Sierra public or private?

    Sierra is a private, series d+ company founded in 2023, based in San Francisco, CA. It has raised $1585M.

    How accurate is this estimate?

    We validate our model on companies whose revenue is public: it lands within 2× of the real figure about 70% of the time, and within 3× about 90%. See our full methodology.

    How we estimate this — and what we don't claim

    01
    Public signals

    Web traffic, traffic mix, brand-search demand and published pricing — the signals anyone can see.

    02
    Peer benchmarks

    Published SaaS conversion, churn and retention rates — looked up, not invented.

    03
    Fitted model

    A demand model trained on companies whose revenue is public, reconciled with the traffic funnel.

    04
    Honest accuracy

    Validated blind: ~70% of estimates land within 2× of the reported figure, ~90% within 3×.

    Every figure is a model output with a stated range and confidence — never a claim of Sierra's actual books. Where a company publishes or a credible outlet reports a real number, we mark it Verified and lean on it (TechCrunch - $100M ARR Nov 2025 (later $150M)). Read the full methodology. Last updated 2026-07-12.

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