Intercom revenue is $400.0M in annual recurring revenue.
Intercom is an AI-first customer-service platform with a support agent, help desk, and messaging. This page estimates Intercom's revenue, customers, growth, and unit economics from public traffic and pricing data — an estimated ~$400M ARR for the late-stage customer support company, based in San Francisco, CA.
- Stage
- Series D+
- Founded
- HQ
- San Francisco, CA
Where Intercom's $33.3M of monthly revenue moves
Modeled monthly-recurring-revenue movement — the new, expansion and reactivation revenue added against the contraction and churn lost.
Added revenue is running ahead of what's lost.
Every $1 lost is offset by ~$3.1 gained.
Source: SimilarWeb, Q2 2026
What you can do with Intercom's estimate
Run this analysis on Intercom's real Stripe
This page is modeled from public signals. Connect Stripe, read-only, and every figure becomes exact — with the actual account names behind each finding.
How we estimate this — and what we don't claim
Public signals, published peer benchmarks, a fitted model, and an honest range with a confidence tier. Reported figures override the model as Verified.
How Intercom compares to same-stage SaaS peers
Each estimated metric is placed at its percentile against same-stage peers. The dot is Intercom; the tick is the peer median.
Low churn for its stage — customers stick.
Little revenue lost to downgrades and cancels.
Expansion outweighs losses — negative net churn.
Retains revenue near the peer median.
Accounts grow — revenue rises even without new sales.
Growing slower than the typical peer.
Roughly 158.3M accounts, 12.2M of them paying
Intercom's published pricing
How healthy is Intercom's business?
Solid fundamentals with one or two areas worth watching.
North Metric's agents found an estimated
$1.1M/mo in opportunities for Intercom
And that's from public signals alone. Connect Stripe and every finding below carries the actual account names.
If we can find this from the outside, imagine what we'd find in your Stripe.
Connect once, read-only. Your first nightly report — priced in dollars, with customer names — lands in the morning.
Revenue estimates for Intercom's competitors
How much does Intercom make? Common questions
How much revenue does Intercom make?
Intercom's revenue has been reported at $400.0M (2026). Intercom is private; this page pairs that reported figure with a full estimated breakdown.
What is Intercom's ARR?
Our estimate puts Intercom's ARR near $400.0M (~$33.3M/mo MRR).
How many customers does Intercom have?
We estimate roughly 12.2M paying customers, based on estimated revenue of $400.0M at about $3/mo per account.
Is Intercom growing?
Intercom's web traffic is currently stable, and we estimate revenue growth around 1.8% per month with net revenue retention near 117%.
How much does Intercom cost?
Intercom offers 4 plans (hybrid pricing), starting from the lowest listed tier.
Is Intercom public or private?
Intercom is a private, series d+ company founded in 2011, based in San Francisco, CA.
How accurate is this estimate?
We validate our model on companies whose revenue is public: it lands within 2× of the real figure about 70% of the time, and within 3× about 90%. See our full methodology.
How we estimate this — and what we don't claim
Web traffic, traffic mix, brand-search demand and published pricing — the signals anyone can see.
Published SaaS conversion, churn and retention rates — looked up, not invented.
A demand model trained on companies whose revenue is public, reconciled with the traffic funnel.
Validated blind: ~70% of estimates land within 2× of the reported figure, ~90% within 3×.
Every figure is a model output with a stated range and confidence — never a claim of Intercom's actual books. Where a company publishes or a credible outlet reports a real number, we mark it Verified and lean on it (surpassed $400M ARR Apr 2026 (press)). Read the full methodology. Last updated 2026-07-12.