Medium confidence

    Talkdesk revenue is an estimated $278.6M in annual recurring revenue.

    Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes. This page estimates Talkdesk's revenue, customers, growth, and unit economics from public traffic and pricing data — an estimated ~$279M ARR for the late-stage customer support company, based in San Francisco, CA.

    Stage
    Series D+
    Founded
    HQ
    San Francisco, CA
    Funding raised
    $509M
    Annual recurring revenueModeled estimate
    ~$278.6M
    Range $167.2M$390.1M
    $167.2M low$390.1M high
    Est. MRR
    ~$23.2M
    Modeled from public signals
    Revenue & growth

    Where Talkdesk's ~$23.2M of monthly revenue moves

    Modeled monthly-recurring-revenue movement — the new, expansion and reactivation revenue added against the contraction and churn lost.

    MRR movementlast full month
    New+$71K
    Expansion+$323K
    Reactivation+$70K
    Contraction-$46K
    Churned-$124K
    Net new+$293K
    Net new MRR
    +$293K

    Added revenue is running ahead of what's lost.

    Quick ratiohealthy > 4.0
    2.3

    Every $1 lost is offset by ~$2.3 gained.

    Web trafficdeclining
    150K+/mo
    Organic31%
    Direct50%
    Referral4%
    Paid4%
    Social4%
    Conversion funnel
    Visitor → signup
    benchmark 2%
    2%
    Visitor → paid
    benchmark 0.2%
    0.3%
    Traffic quality
    4.7%
    from AI assistants & answer engines
    81%
    organic / non-paid demand

    Source: SimilarWeb, Q2 2026

    What you can do with Talkdesk's estimate

    See it on your data

    Run this analysis on Talkdesk's real Stripe

    This page is modeled from public signals. Connect Stripe, read-only, and every figure becomes exact — with the actual account names behind each finding.

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    Under the hood

    How we estimate this — and what we don't claim

    Public signals, published peer benchmarks, a fitted model, and an honest range with a confidence tier. Reported figures override the model as Verified.

    Metrics vs. benchmark

    How Talkdesk compares to same-stage SaaS peers

    Each estimated metric is placed at its percentile against same-stage peers. The dot is Talkdesk; the tick is the peer median.

    Customer churnP95 · top 5%
    1.3%
    peer median3%

    Low churn for its stage — customers stick.

    Gross MRR churnP95 · top 5%
    0.5%
    peer median1.2%

    Little revenue lost to downgrades and cancels.

    Net MRR churnP94 · top 6%
    -1%
    peer median0.3%

    Expansion outweighs losses — negative net churn.

    Gross revenue retentionP51 · top 49%
    91.6%
    peer median89%

    Retains revenue near the peer median.

    Net revenue retentionP53 · top 47%
    112.2%
    peer median106%

    Accounts grow — revenue rises even without new sales.

    MoM growthP5
    0.3%
    peer median4%

    Growing slower than the typical peer.

    Customers & unit economics

    Roughly 14K+ accounts, 14K+ of them paying

    Total accounts
    14K+
    free + paying, estimated
    Paying customers
    14K+
    at ~$2K/mo each
    Blended ARPU
    $2K
    per paying account / mo
    Customer LTV
    $126K
    lifetime value, modeled
    Processing fees
    2.9%
    ~$673K/mo on payments
    Net cash flow
    $22.5M
    MRR less processing, /mo
    Est. ARR / customer
    $20K
    annual revenue per account
    Pricing & plan mix

    Talkdesk's published pricing

    Digital Essentials
    $85/user/mo
    est. of customers55%
    Email, chat, SMS, social
    Voice Essentials
    $105/user/mo
    est. of customers30%
    Voice engagement and routing
    Elite
    $165/user/mo
    est. of customers12%
    Workforce management and analytics
    Industry Experience
    $225/user/mo
    est. of customers3%
    Industry-specific capabilities
    Business health

    How healthy is Talkdesk's business?

    66/ 100
    Watch

    Solid fundamentals with one or two areas worth watching.

    MoM 0.3%Weak24
    NRR 112%Strong96
    Quick ratio 2.3Fair59
    CLV $126.1KStrong94
    What the agents would find

    North Metric's agents found an estimated
    $778K/mo in opportunities for Talkdesk

    And that's from public signals alone. Connect Stripe and every finding below carries the actual account names.

    Protect$210K
    Churn Radar$140K/mo
    Accounts with declining usage
    Usage-decline cohort flagged from engagement signals.
    Whale Alert$70K/mo
    Revenue concentration in top accounts
    Top accounts represent an outsized share of MRR.
    Recover$78K
    Payment Recovery$43K/mo
    Failed charges in retry window
    ~5.5% of charges fail; smart-retry addressable.
    Win-Back Engine$35K/mo
    Recently churned, high re-engage odds
    Recent churned logos with strong prior engagement.
    Expand$490K
    Upgrade Finder$280K/mo
    Power users on lower tiers
    Feature usage exceeds current plan limits.
    Trial Closer$140K/mo
    Engaged trials nearing decision
    High-activation trials in the conversion window.
    Pricing Power$70K/mo
    ASP trails ARPU
    In-app upgrade prompts could lift realized price.
    Protect. Recover. Expand. your revenue.

    If we can find this from the outside, imagine what we'd find in your Stripe.

    Connect once, read-only. Your first nightly report — priced in dollars, with customer names — lands in the morning.

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    How much does Talkdesk make? Common questions

    How much revenue does Talkdesk make?

    We estimate Talkdesk generates about $278.6M in annual recurring revenue, most likely between $167.2M and $390.1M (medium confidence). Talkdesk is private and doesn't disclose financials, so this is a model estimate from public traffic, demand, and pricing data.

    What is Talkdesk's ARR?

    Our estimate puts Talkdesk's ARR near $278.6M (~$23.2M/mo MRR).

    How many customers does Talkdesk have?

    We estimate roughly 14K+ paying customers, based on estimated revenue of $278.6M at about $2K/mo per account.

    Is Talkdesk growing?

    Talkdesk's web traffic is currently declining, and we estimate revenue growth around 0.3% per month with net revenue retention near 112.2%.

    How much does Talkdesk cost?

    Talkdesk offers 4 plans (per-seat pricing), starting from the lowest listed tier.

    Is Talkdesk public or private?

    Talkdesk is a private, series d+ company founded in 2011, based in San Francisco, CA. It has raised $509M.

    How accurate is this estimate?

    We validate our model on companies whose revenue is public: it lands within 2× of the real figure about 70% of the time, and within 3× about 90%. See our full methodology.

    How we estimate this — and what we don't claim

    01
    Public signals

    Web traffic, traffic mix, brand-search demand and published pricing — the signals anyone can see.

    02
    Peer benchmarks

    Published SaaS conversion, churn and retention rates — looked up, not invented.

    03
    Fitted model

    A demand model trained on companies whose revenue is public, reconciled with the traffic funnel.

    04
    Honest accuracy

    Validated blind: ~70% of estimates land within 2× of the reported figure, ~90% within 3×.

    Every figure is a model output with a stated range and confidence — never a claim of Talkdesk's actual books. Where a company publishes or a credible outlet reports a real number, we mark it Verified and lean on it. Read the full methodology. Last updated 2026-07-12.

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