North Metric

    North Metric,inside Stripe.

    Install from the Stripe App Marketplace: actions off by default, a churn risk score for every paying customer.

    Get your free churn report →Actions off until you turn them on
    IN SHORT

    The North Metric Stripe App brings churn prevention into your Stripe Dashboard.

    Installed from the Stripe App Marketplace with actions off by default, it gives every paying customer a 0–100 risk score with up to three reasons and builds your free churn report.

    STRIPE DASHBOARD · CUSTOMEREXAMPLE
    North Metric84Likely01Card declined Oct 102Seats 12 → 8 on Sep 303Usage down 38%
    01WHAT IT READS

    What theapp reads.

    Each permission comes with a plain reason at install. Actions are off by default, so nothing changes in Stripe.

    SubscriptionsSeat cuts, plan changes and scheduled cancels sit on separate screens.
    Each feeds the risk score, shown with its reasons inside your Stripe Dashboard.
    0–100risk score per paying customerIntegrations →
    PaymentsA card fails, Stripe’s retries end, and a good customer slips away.
    Failed payments and invoices feed each customer’s reasons, with data and dates.
    up to 3reasons per customer, datedSecurity →
    DiscountsOld prices and forever discounts keep running, and nobody ends them.
    Prices and discounts show the money leaking, estimated until you confirm prices.
    Freeleak figure in your reportGet your free churn report →
    02STRIPE PARTNER

    Verified in Stripe’spartner directory.

    North Metric is verified in Stripe’s partner directory and installs through the Stripe App Marketplace, using Stripe’s own app permissions.

    Stripe PartnerVerified in Stripe’s partner directory

    The Stripe Marketplace listing shows every permission before you install.

    Each with a plain reason. Stripe gives an app one set of permissions, so you'll see read and write together. Actions are off by default: North Metric reads your billing and changes nothing.

    On the trial or the plan, an Owner can turn on actions in Settings.

    Then approved moves are applied for you. With actions off, you apply each approved move in Stripe yourself, and the next sync confirms it. How your data is stored is on our security page.

    03GETTING STARTED

    From install toyour free report.

    No card, and nothing changes in Stripe. Usage sources join later, with the trial; see integrations.

    01→Install from the Stripe App MarketplaceInstall North Metric on the Stripe account you bill from. One Stripe account per workspace.
    02→Review the permissionsReads for customers, subscriptions, prices, discounts, invoices, charges and payment methods, plus write permissions that stay unused until an Owner turns on actions. Each has a plain reason.
    03→Confirm how you priceNorth Metric reads whether customers pay flat, per seat, by usage or a fixed fee plus usage. You confirm it.
    04→Let the first sync runNorth Metric reads your billing history and emails you when the first sync is done.
    05→Read your free churn reportMoney at risk, money leaking to old prices and forever discounts, and the first 5 customers to act on.
    ✓Start the trial when you’re readyThe 14-day trial, no card, drafts moves for customers at risk. Every move waits for your approval.
    04FAQ

    Questions aboutthe Stripe App.

    Yes. Installing the app and the free churn report cost nothing. The North Metric plan, which drafts moves and records the money kept, is $199 a month after a 14-day trial with no card.

    ACTIONS OFF BY DEFAULT

    See who’s at risk,inside Stripe.

    Get your free churn report →Actions off until you turn them on